Shipping policy

Crafting with Glorious Purpose sells products made-to-order, which means most items will be made and shipped within 1-2 weeks after payment.

SHIPPING:
Items will be shipped within 1-2 weeks of receipt of payment and a tracking number will be emailed to the email address provided. If for some reason this cannot be done in that timeframe, we will contact you and let you know.

We are only shipping within the United States.

Since all products are handmade, we DO NOT accept returns or exchanges, so please choose items carefully and make sure to check your cart before submitting your order. For customized orders, please double check spellings of names, etc. We are not responsible for spelling errors if they are provided incorrectly. This is in accordance with US Consumer laws. If your product is delivered damaged or is defective, please reach out to our shop and we will be happy to work with you. We will provide a return shipping label to have the damaged/defective item returned to our shop and we will have a replacement item shipped out to you. Your satisfaction is our main concern, we will work with you to make it right. If your item is missing in the mail, please reach out to us and we will investigate. Please be aware that we don’t consider a package ‘lost’ in the mail until it has been a full 30 days from the date of shipping and we will not replace an item sooner than this. If the item is determined as truly lost, we will confirm the recipient's address and we will gladly replace the item one time only. Always check with USPS first, as they will be able to help you out since they delivered it.

If a package is marked as delivered, but you cannot find it, here are some helpful tips to try before reaching out to us.
1. Check if it was tossed in with other mail items.
2. Ask other members of your household if they brought it in.
3. Check with your neighbors or your mailman to see where it was placed.
4. Finally, go to your local post office or call your local USPS office and provide them the tracking number. They use GPS coordinates when thinks are marked as delivered and it will show them where it is, at a mailbox or at your neighbor's, etc.